Intentional
Terms of Service
Section 1-8
Intentional Connect LLC
Effective Date: April 30, 2026
Company: Intentional Connect LLC, a Wyoming limited liability company
Governing Law: Wyoming, USA
Contact: [email protected]
PLEASE READ CAREFULLY. SECTION 21 CONTAINS AN ARBITRATION AGREEMENT, A CLASS ACTION
WAIVER, AND A JURY TRIAL WAIVER. THESE GOVERN HOW DISPUTES BETWEEN YOU AND
INTENTIONAL ARE RESOLVED. YOU MAY OPT OUT OF THE ARBITRATION AGREEMENT WITHIN 30
DAYS OF FIRST ACCEPTING THESE TERMS BY FOLLOWING THE INSTRUCTIONS IN SECTION 21F.
Section 1 — Acceptance of Terms
By downloading, accessing, or using the Intentional app (the "Service"), you agree to be bound by these
Terms of Service ("Terms") and our Privacy Policy. These Terms constitute a legally binding agreement
between you and Intentional Connect LLC. If you do not agree to these Terms, do not use the Service.
Mandatory Features: we reserve the right to introduce mandatory features (such as updates to video
verification or safety tools) at any time. These features may be designed to enhance the functionality,
security, safety, or overall user experience. If you do not wish to engage with these features, you may lose
access to your account.
Section 2 — Eligibility
You are not authorized to create an account or use the Service unless all of the following are true. By
creating an account you represent and warrant that:
• You are an individual (not a business entity) at least 18 years old;
• You are legally qualified to enter a binding contract with Intentional;
• You are not located in a country that is subject to a US Government embargo or that has been
designated by the US Government as a "terrorist supporting" country;
• You are not on any list of individuals prohibited from conducting business with the United States (such
as the US Treasury Department's list of Specially Designated Nationals);
• You are not prohibited by law from using our Service;
• You have not committed, been convicted of, or pled no contest to any crime involving violence, the
threat of violence, or sexual misconduct;
• You are not required to register as a sex offender with any state, federal, or local sex offender registry;
• You do not have any other active accounts on our Service; and
• You have not previously been removed from our Service, unless you have our express written
permission to create a new account.
If at any time you cease to meet these requirements, all authorization to access our Service is automatically
revoked, and you must immediately delete your account. We retain the right to delete your account and
remove your access without warning in our sole discretion.
Where required by state law, your app store may provide us with an age category signal at the time of
download or account creation. We rely on this signal solely to enforce our 18+ requirement. See our Privacy
Policy, Section 9, for additional details.
Section 3 — Account Registration and Security
• You must provide a valid mobile phone number for OTP-based account verification (Voice over IP and
landline numbers are not permitted), or sign in via Apple Sign-In, Google Sign-In, or email/password.
• You must complete video verification during onboarding and approximately every 4–6 weeks
thereafter. Failure to re-verify within the grace period results in removal of your Video Verified badge.
Your account may be restricted after 12 months of non-verification.
• You are responsible for maintaining the confidentiality of your account credentials.
• Notify us immediately at [email protected] if you suspect unauthorized use of your account.
• Creating a fake, impersonated, or duplicate account is strictly prohibited and will result in permanent
ban.
Section 4 — Acceptable Use
You agree to:
• Provide accurate, truthful information on your profile.
• Upload only photos in which your face is clearly visible as the primary subject.
• Treat all other users with respect, both on and off the Service.
• Be respectful when communicating with our customer support representatives.
• Use the Service only for personal, non-commercial purposes.
• Comply with all applicable laws.
• Take reasonable measures to protect the security of your account and login information.
Section 5 — Prohibited Conduct
You agree that you will not:
• Misrepresent your identity, age, employment, qualifications, or affiliations with any person or entity.
• Post false, misleading, or impersonating content.
• Upload photos without your face clearly visible as the primary subject, or photos containing nudity,
graphic violence, or explicit adult content.
• Upload non-consensual intimate imagery of any person, including AI-generated or digitally
manipulated intimate imagery. This is prohibited by federal law and will result in immediate permanent
ban and referral to law enforcement.
• Harass, threaten, bully, stalk, intimidate, assault, defame, harm, or otherwise mistreat any person, on
or off the Service.
• Send spam, unsolicited commercial messages, or promotional content.
• Solicit money or other items of value from another user, whether as a gift, loan, or other compensation.
Solicitation related to "sugar daddy" or "sugar baby" arrangements is strictly prohibited.
• Use the Service in relation to any political campaign financing or for the purpose of influencing any
election (other than sharing your own personal political opinions).
• Use the Service for any illegal purpose, including human trafficking, money laundering, fraud, or any
other financial crime.
• Attempt to reverse engineer, decompile, decipher, decrypt, disassemble, or access the source code of
the app.
• Use bots, scripts, crawlers, scrapers, data-mining tools, or any automated means to interact with the
Service or to scrape, copy, or extract Member Content.
• Use any robot, crawler, site search/retrieval application, proxy, or other manual or automatic device,
method, or process to access, retrieve, index, "data mine," or in any way reproduce or circumvent the
navigational structure or presentation of the Service.
• Use third-party applications (including artificial intelligence or machine learning systems) to interact
with the Service or Member Content without our written consent.
• Use, access, or publish any application programming interface for the Service without our written
consent.
• Probe, scan, or test the vulnerability of our Service or any system or network.
• Forge headers or otherwise manipulate identifiers to disguise the origin of any information transmitted
to or through the Service.
• "Frame" or "mirror" any part of the Service without prior written authorization.
• Use generative AI to create profile photos, opener responses, or any other user content presented as
your own.
• Create multiple accounts to evade a ban or suspension.
• Use profanity, hate speech, or discriminatory language in any publicly visible profile section.
• Submit reports about other members that are false, misleading, manifestly unfounded, or made in bad
faith. Repeated submission of unfounded reports may result in enforcement against you.
• Express or imply that any statements you make are endorsed by Intentional.
The license granted to you under these Terms and any authorization to access the Service is automatically
revoked if you do any of the above.
Section 6 — Prohibited Content
Intentional prohibits uploading or sharing content that:
• Could reasonably be deemed offensive or to harass, upset, embarrass, or alarm any other person;
• Is obscene, pornographic, violent, or otherwise may offend human dignity, or contains nudity;
• Is abusive, insulting, threatening, discriminatory, or that promotes or encourages racism, sexism,
hatred, or bigotry;
• Is illegal or encourages or facilitates any illegal activity, including terrorism, human trafficking, money
laundering, child abuse and exploitation, or the incitement of violence or hatred;
• Encourages or facilitates any activity that may result in harm, including the promotion of self-harm,
eating disorders, dangerous challenges, violent extremism, or harmful misinformation;
• Is defamatory, libelous, or untrue;
• Relates to commercial activities (sales, competitions, employment opportunities, promotions,
advertising, sex work, escort services, links to other websites, or premium telephone numbers);
• Involves the transmission of "junk mail" or spam;
• Contains spyware, adware, viruses, corrupt files, worm programs, or any other malicious code;
• Infringes upon any third party's rights (including intellectual property rights and privacy rights);
• Includes the image or likeness of another person without their consent;
• Includes an image or likeness of a minor;
• May harm the reputation of Intentional or its affiliates.
The uploading or sharing of content that violates these Terms ("Prohibited Content") may result in
immediate suspension or termination of your account. We maintain dedicated Child Safety Standards at https://childsafety.joinintentional.com. Intentional has zero tolerance for any content or activity involving minors. All suspected child sexual abuse or exploitation material is reported to NCMEC.
Section 7 — Content You Post ("Your Content")
You retain ownership of all content you post. By posting content, you grant us a non-exclusive, royalty-free,
worldwide license to host, store, use, copy, display, reproduce, adapt, and process your content solely to
operate and improve the Service.
You are responsible for Your Content. You represent and warrant that you have all necessary rights and
licenses to post Your Content. You may not display any personal contact, banking, or peer-to-peer payment
information on your profile.
We will not use your photos for advertising without your explicit consent.
We do not use your content to train AI models.
We reserve the right to remove any content that violates these Terms or that is reported as inappropriate by
other users, in our sole discretion.
Your individual profile will be visible to other people. You acknowledge and agree that Your Content may be
viewed by other users, and other users may share Your Content with third parties. We strongly encourage
you to use caution in disclosing personal information.
Section 8 — How Key Features Work
Categories
Intentional offers three relationship categories: Dating, Not Sure Yet, and Friends. You may activate any
combination simultaneously. Your full list of active categories is never shown to other users — see Privacy
Policy Section 4.
Date Planner
In Dating mode only, chat is unlocked only after both users confirm a date, time, and place within 72 hours
(one 48-hour extension available). We are not responsible for the outcome of any date arranged through the
app.
End-Convo
Using End-Convo permanently deletes the conversation and match from both users' apps immediately. A
reason is required. End-Convo is final and cannot be undone. You may rematch with the same person in the
future organically.
Unread Chat Limit
Users with 12 or more unanswered conversations will temporarily be unable to engage in new matches until
they reply or use End-Convo. Soft-hidden conversations do not count toward this limit.
Super Intent
Signals strong interest to another user. Free users receive 3 per week. Additional Super Intents can be
purchased: single $1.99, 5-pack $7.99, or 20-pack $24.99. Super Intents are non-refundable once sent.
Take Back
Allows you to reverse a recent action (such as a Pass) within a short window. Free users receive a limited
number per week. Premium and Premium Plus subscribers receive expanded Take Back allowances per
Section 11.
Section 8-18
Section 8 (continued)
Video Verification
Video verification is required to use Intentional. The raw video is deleted within 24 hours and only a
non-biometric token is stored. Attempting to circumvent verification will result in immediate permanent
account termination. See Privacy Policy Section 2b for full details.
Mindset Match Score
An automated compatibility score shown only on other users' profiles in Dating mode. Calculated from your
dealbreakers and preferences. See Privacy Policy Section 2c for your right to request human review of any
automated decision.
Intentional Premium and Intentional Premium Plus
Private subscription options visible only to the account holder in Settings. Subscription status is never shown
publicly or to matches.
Section 9 — Reporting and Moderation
We do not tolerate inappropriate content or misconduct, whether on or off the Service. We encourage you to
report any violations using the in-app "Report User" function or by contacting [email protected].
We use a combination of automated tools and human review to enforce our content rules. Violations may
result in consequences ranging from a warning to a permanent ban.
Manifestly unfounded reports — including reports motivated by bias, hatred, or malicious intent — may
result in enforcement actions against the reporter.
If your account is suspended or terminated and you believe it was in error, you may submit an appeal by
contacting [email protected] within 6 months. We will respond to your appeal within 60 days.
Section 10 — Intellectual Property
All content, features, trademarks, and technology of the Intentional app — including the logo, Mindset Match
score, Date Planner, End-Convo, Front Row, Take Back, Super Intent, and all related branding — are the
property of Intentional Connect LLC and are protected by copyright, trademark, and other intellectual
property laws.
Section 11 — Premium Subscriptions and Purchases
IMPORTANT — AUTOMATIC RENEWAL NOTICE: WHEN YOU PURCHASE A SUBSCRIPTION, IT WILL
AUTOMATICALLY RENEW AT THE THEN-CURRENT PRICE AT THE END OF EACH SUBSCRIPTION
PERIOD UNTIL YOU CANCEL. YOU WILL BE CHARGED THROUGH YOUR APPLE ID OR GOOGLE PLAY
ACCOUNT. TO AVOID THE NEXT CHARGE, YOU MUST CANCEL AT LEAST 24 HOURS BEFORE THE
CURRENT PERIOD ENDS THROUGH YOUR DEVICE'S SUBSCRIPTION SETTINGS.
Subscription Tiers and Pricing
Intentional Premium — $7.99 per month or $79.99 per year. Includes: Incognito Mode, Priority placement,
10 Super Intents per week, 3 Take Backs per week, Unblurred Liked You page, Advanced filters, 2 Front
Row activations per week.
Intentional Premium Plus — $14.99 per month or $149.99 per year. Includes everything in Premium
PLUS: Unlimited Super Intents, Unlimited Take Backs, Unlimited Front Row activations, Unlimited daily
browsing, and Travel Mode (show profile in a second city).
Super Intent Credit Packs (one-time purchases for users who do not subscribe)
• Single Super Intent — $1.99
• 5-pack — $7.99
• 20-pack — $24.99
Free users receive 3 Super Intents per week at no cost.
Credit Pack Expiry Policy
Super Intent credits and Take Back credits do not expire. Credits are retained in your account indefinitely
until used. Credits are non-refundable and non-transferable. This is confirmed at the point of purchase within
the app.
Subscription Renewal and Cancellation
• Subscriptions automatically renew unless cancelled at least 24 hours before the renewal date through
your device's subscription management settings (Apple ID Settings for iOS, Google Play Subscriptions
for Android).
• iOS subscription refunds: handled by Apple Support — contact Apple directly through your Apple ID
account or at https://getsupport.apple.com.
• Android subscription refunds: handled by Google Play within 48 hours of purchase. After this
window, contact [email protected].
• Individual credit packs are non-refundable.
• All purchases are final and non-refundable, except as required by Apple App Store or Google Play
Store policies, or as required by the special state subscriber rights described in Section 12 below.
• We reserve the right to change pricing with 30 days notice to existing subscribers.
• Subscription status is visible only to the account holder. Never shown to matches or other users.
Account Deletion and Subscription Cancellation Are Separate Actions
Deleting your Intentional account does not automatically cancel any active subscription. To stop future
charges, you must cancel your subscription through your Apple ID Settings (iOS) or Google Play
Subscriptions (Android) at least 24 hours before your next renewal date. This applies regardless of whether
you delete your account in-app, via the web at delete.joinintentional.com, or via email.
Section 12 — Refunds and Special State Subscriber Rights
Generally, all purchases are final and non-refundable, and there are no refunds or credits for partially used
periods, except as set forth below.
Subscribers Residing in Arizona, California, Colorado, Connecticut, Illinois, Iowa,
Minnesota, New York, North Carolina, Ohio, Rhode Island, and Wisconsin
YOU, THE BUYER, MAY CANCEL YOUR SUBSCRIPTION, WITHOUT PENALTY OR OBLIGATION, AT ANY
TIME PRIOR TO MIDNIGHT OF THE THIRD BUSINESS DAY FOLLOWING THE DATE YOU SUBSCRIBED.
Death: in the event that you die before the end of your subscription period, your estate shall be entitled to a
refund of that portion of any payment you had made for your subscription which is allocable to the period
after your death.
Disability: in the event that you become disabled (such that you are unable to use our Service) before the
end of your subscription period, you shall be entitled to a refund of that portion of any payment you had
made for your subscription which is allocable to the period after your disability, by providing the Company
notice in the same manner as you request a refund as described below.
How to Request a Refund
If you subscribed using your Apple ID, refunds are handled by Apple, not Intentional. To request a refund,
please contact Apple Support directly at https://getsupport.apple.com or through your Apple ID account on
your phone.
If you subscribed through Google Play, you may request a refund within 48 hours of purchase through
Google Play. After this window, contact [email protected].
For any other refund request, please contact [email protected] with your order number and the
email address or phone number associated with your account, or by mailing a signed and dated notice that
you, the buyer, are canceling this Agreement, to: Intentional Connect LLC, Attn: Cancellations,
30 N Gould St Ste N
Sheridan, WY, 82801, USA.
California Consumer Complaints (Cal. Civ. Code § 1789.3)
In accordance with California Civil Code § 1789.3, California residents may report complaints to the
Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer
Affairs by contacting them in writing at: Consumer Information Division, 1625 North Market Blvd., Suite
N112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
Section 13 — DMCA Copyright Takedown Procedure
Intentional Connect LLC respects intellectual property rights and complies with the Digital Millennium
Copyright Act ("DMCA"), 17 U.S.C. § 512.
If you believe content on Intentional infringes your copyright, send a written notice to
[email protected] with subject "DMCA Notice" containing all of the following:
• Your contact information: full name, email, mailing address, and telephone number;
• A description of the copyrighted work you claim has been infringed;
• The location within Intentional where the alleged infringing content appears (user ID, profile name, or
URL if applicable);
• A statement that you have a good faith belief that the use is not authorized by the copyright owner, its
agent, or the law;
• A statement, made under penalty of perjury, that the information in your notice is accurate and that you
are the copyright owner or authorized to act on the owner's behalf;
• Your physical or electronic signature.
We will respond to valid DMCA notices within 14 business days and will remove or disable access to
allegedly infringing content where appropriate. Repeat infringers will have their accounts terminated. False
or bad-faith DMCA claims may result in liability under 17 U.S.C. § 512(f).
Section 14 — No Criminal Background or Identity Verification
Checks
Intentional does not conduct criminal background or identity verification checks on users. Though we strive
to encourage a respectful user experience, we are not responsible for the conduct of any user on or off the
Service. Use your best judgment when interacting with others.
YOU UNDERSTAND THAT INTENTIONAL DOES NOT CONDUCT CRIMINAL BACKGROUND OR IDENTITY
VERIFICATION CHECKS ON ITS USERS. INTENTIONAL MAKES NO REPRESENTATIONS OR
WARRANTIES AS TO THE CONDUCT, IDENTITY, HEALTH, PHYSICAL CONDITION, INTENTIONS,
LEGITIMACY, OR VERACITY OF USERS. INTENTIONAL RESERVES THE RIGHT TO CONDUCT — AND
YOU AUTHORIZE INTENTIONAL TO CONDUCT — ANY CRIMINAL BACKGROUND CHECK OR OTHER
SCREENINGS (SUCH AS SEX OFFENDER REGISTRY SEARCHES) AT ANY TIME USING AVAILABLE
PUBLIC RECORDS.
YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER USERS. WE CANNOT, AND
VIDEO VERIFICATION DOES NOT, GUARANTEE YOUR SAFETY. "VIDEO VERIFIED" STATUS REFERS TO
OUR ACTIVE LIVENESS VERIFICATION CONFIRMING THE PERSON IS A REAL LIVE HUMAN — NOT
THEIR IDENTITY, CRIMINAL HISTORY, OR ANY OTHER ATTRIBUTES. ALWAYS USE YOUR BEST
JUDGMENT AND TAKE APPROPRIATE SAFETY PRECAUTIONS, INCLUDING MEETING IN PUBLIC
PLACES.
In certain circumstances, such as in response to user-generated reports, Intentional may investigate
whether a member has a criminal history, which may include searching sex offender registries or other
public records. If such investigations identify a person with a relevant conviction (including sexual assault,
harassment, human trafficking, stalking, kidnapping, child abuse, domestic abuse, murder, hate crimes,
terrorism, or violent extremism), Intentional may take steps to block that person from the Service. These
investigations are not foolproof, are not typically updated, and most members are not subject to any check.
Section 15 — Disclaimers ("As Is")
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND,
WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. INTENTIONAL DOES NOT REPRESENT
OR WARRANT THAT (A) THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, (B) ANY
DEFECTS WILL BE DISCOVERED OR CORRECTED, OR (C) THAT ANY CONTENT OBTAINED THROUGH
THE SERVICE WILL BE ACCURATE, COMPLETE, CURRENT, OR APPROPRIATE FOR YOUR PURPOSES.
INTENTIONAL MAKES NO GUARANTEES AS TO THE NUMBER OF ACTIVE USERS, USERS' ABILITY OR
DESIRE TO COMMUNICATE WITH OR MEET YOU, OR THE ULTIMATE COMPATIBILITY WITH OR
CONDUCT BY USERS YOU MEET THROUGH THE SERVICE.
Required Terms of Service language:
• Intentional Connect LLC is not responsible for the conduct of users before, during, or after matches
facilitated through the app. Users meet in person at their own risk.
• The app does not conduct criminal background checks on any user. Video Verified status refers to our
active liveness verification confirming the person is a real live human — not their identity, criminal
history, or any other attributes.
• Intentional Connect LLC is a platform host and is not the publisher of user-generated content. We
reserve the right to remove any content and terminate any account at our sole discretion.
• By creating an account you confirm you are 18 years of age or older.
Section 16 — Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, INTENTIONAL CONNECT LLC AND ITS
OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT,
INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION
LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I)
YOUR USE OF OR INABILITY TO USE THE SERVICE, (II) THE CONDUCT OR CONTENT OF ANY USERS
OR THIRD PARTIES IN CONNECTION WITH THE SERVICE, OR (III) ANY UNAUTHORIZED ACCESS, USE,
OR ALTERATION OF YOUR CONTENT, EVEN IF INTENTIONAL HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES.
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS
PRECEDING THE CLAIM, OR $100 USD, WHICHEVER IS GREATER.
Some jurisdictions do not allow the limitation of certain damages, so some or all of the limitations in this
section may not apply to you.
Section 17 — Indemnification
You agree, to the extent permitted under applicable law, to indemnify, defend, and hold harmless Intentional
Connect LLC, our affiliates, and our respective officers, directors, agents, and employees from and against
any and all complaints, demands, claims, damages, losses, costs, liabilities, and expenses (including
attorneys' fees) due to, arising out of, or relating in any way to your access to or use of our Service, Your
Content, your conduct toward other users, or your breach of these Terms. Some jurisdictions do not allow
indemnification, so some or all of this section may not apply to you.
Section 18 — Termination and Account Deletion
You may delete your account at any time through any of the following methods:
• (1) In-app: Settings ® Delete Account (the primary method, required by Apple App Store and Google
Play policies).
• (2) Web: visit delete.joinintentional.com to delete your account from any browser. You will receive a
6-digit verification code via SMS to the phone number on your account to confirm the deletion request.
This is to prevent unauthorized account deletions by third parties.
• (3) Email: send a deletion request to [email protected] from the email address on your
account, with subject "Account Deletion Request."
We may suspend or terminate your account at any time for violation of these Terms, in our sole discretion.
Upon termination, your license to use the Service ends immediately and your data is deleted per our Privacy
Policy (account closed immediately, with a 90-day safety retention window for limited account data, and
certain records retained as legally required).
If your account is terminated by you or by Intentional, these Terms continue and remain enforceable
between you and Intentional, and you will not be entitled to any refund for purchases made.
Section 19-25
Section 19 — Changes to These Terms
If we make material changes, we will notify you via email or in-app notice at least 14 days before the
changes take effect. Your continued use after the effective date constitutes acceptance.
Material changes to the Limitation of Liability in Section 16 or the Dispute Resolution provisions in Section
21 will require your affirmative acceptance.
Section 20 — Apple and Google Third-Party Beneficiary
(Required)
This section is required by Apple App Store and Google Play Store for app approval.
20a. Acknowledgement: you acknowledge that these Terms are concluded between you and Intentional
Connect LLC only, and not with Apple Inc., Google LLC, or their subsidiaries. Intentional Connect LLC, not
Apple or Google, is solely responsible for the Intentional app and its content.
20b. Scope of License: the license granted to you for the Intentional app is limited to a non-transferable
license to use the app on any Apple-branded or Android device that you own or control and as permitted by
the Apple Media Services Terms and Conditions or Google Play Terms of Service.
20c. Maintenance and Support: Intentional Connect LLC is solely responsible for providing any
maintenance and support services for the app as required under applicable law. Apple Inc. and Google LLC
have no obligation whatsoever to furnish any maintenance or support services with respect to the app.
20d. Warranty Disclaimer for App Stores: in the event of any failure of the app to conform to any
applicable warranty, you may notify Apple or Google, and they will refund the purchase price (if any) for the
app. To the maximum extent permitted by applicable law, Apple and Google will have no other warranty
obligation whatsoever with respect to the app.
20e. Product Claims: you acknowledge that Intentional Connect LLC, not Apple or Google, is responsible
for addressing any claims you or any third party may have relating to the app, including: (i) product liability
claims; (ii) any claim that the app fails to conform to any applicable legal or regulatory requirement; and (iii)
claims arising under consumer protection, privacy, or similar legislation.
20f. Intellectual Property Claims: you acknowledge that in the event of any third-party claim that the app
or your possession and use of the app infringes that third party's intellectual property rights, Intentional
Connect LLC, not Apple or Google, will be solely responsible for the investigation, defense, settlement, and
discharge of any such claim.
20g. Third-Party Beneficiary: you acknowledge and agree that Apple Inc., Google LLC, and their
subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple and
Google will have the right (and will be deemed to have accepted the right) to enforce these Terms against
you as a third-party beneficiary thereof.
20h. Third-Party Terms Compliance: you must comply with applicable third-party terms of agreement
when using the app, including your wireless data service agreement.
Section 21 — Dispute Resolution, Arbitration, Class Action
Waiver
PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU AND INTENTIONAL TO RESOLVE
DISPUTES THROUGH BINDING INDIVIDUAL ARBITRATION RATHER THAN IN COURT, EXCEPT FOR
DISPUTES ELIGIBLE FOR SMALL CLAIMS COURT AND CLAIMS COVERED BY THE ENDING FORCED
ARBITRATION OF SEXUAL ASSAULT AND SEXUAL HARASSMENT ACT. IT ALSO INCLUDES A
MANDATORY PRE-ARBITRATION INFORMAL DISPUTE RESOLUTION PROCESS, A CLASS ACTION
WAIVER, AND A JURY TRIAL WAIVER. YOU MAY OPT OUT OF THIS ARBITRATION AGREEMENT WITHIN
30 DAYS OF FIRST ACCEPTING THESE TERMS BY FOLLOWING THE INSTRUCTIONS IN SUBSECTION
21F.
21a. Mandatory Pre-Arbitration Informal Dispute Resolution
If you are dissatisfied with the Service for any reason, please contact us first at [email protected] so
we can try to resolve your concerns informally.
Before initiating arbitration or filing a small claims court action, you and Intentional agree to first send a
detailed written notice ("Notice") to the other party. Your Notice must contain: (1) your full name; (2)
information that enables us to identify your account, including your phone number, email address, and date
of birth used to register; and (3) a detailed description of your dispute, including the nature and factual basis
of your claim and the specific relief you seek with a corresponding calculation of any alleged damages. Your
Notice must be personally signed.
You and Intentional agree to negotiate in good faith for at least 60 days following receipt of a fully completed
Notice. If the dispute is not resolved within 60 days (and the parties have not mutually agreed to an
extension), either party may initiate an arbitration or small claims court action.
Completion of this informal dispute resolution is a condition precedent to filing any demand for arbitration or
small claims court action (except to the extent a court finds the Ending Forced Arbitration of Sexual Assault
and Sexual Harassment Act applies). Failure to complete this process is a breach of these Terms. The
applicable statute of limitations is tolled while the parties engage in this informal dispute resolution process.
21b. Binding Individual Arbitration
Any dispute, claim, or controversy between you and Intentional that is not resolved through the informal
dispute resolution process — and that is not eligible for small claims court — shall be resolved through
binding individual arbitration administered by National Arbitration and Mediation ("NAM") in accordance
with NAM's Comprehensive Dispute Resolution Rules and Procedures in effect at the time the demand for
arbitration is filed, as modified by this Section 21.
The Federal Arbitration Act ("FAA") governs this Arbitration Agreement and applies to its interpretation and
enforcement. Wyoming law shall apply to the underlying dispute, except where prohibited by applicable law.
The arbitration shall be conducted by a single, neutral arbitrator. If a hearing is elected by either party, the
arbitrator shall be in or close to the location in which you reside. The arbitrator may award any relief that
would be available in court under law or in equity, but only on an individual basis and only to the extent
necessary to provide final relief warranted by the individual party's claim. The arbitrator's decision shall be in
writing and shall include a brief statement of the reasons for the award.
21c. Class Action Waiver
TO THE FULLEST EXTENT ALLOWABLE BY LAW, YOU AND INTENTIONAL EACH WAIVE THE RIGHT TO
FILE OR PARTICIPATE IN A CLASS ACTION AGAINST THE OTHER OR OTHERWISE TO SEEK RELIEF ON
A CLASS BASIS. ALL CLAIMS AND DISPUTES MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL
BASIS AND NOT ON A CLASS, COLLECTIVE, REPRESENTATIVE, CONSOLIDATED, OR PRIVATE
ATTORNEY GENERAL BASIS, EXCEPT AS PROVIDED IN THE MASS FILINGS PROCEDURES OF
SUBSECTION 21E BELOW.
21d. Jury Trial Waiver
TO THE FULLEST EXTENT ALLOWABLE BY LAW, YOU AND INTENTIONAL EACH WAIVE THE RIGHT TO
A JURY TRIAL AND THE RIGHT TO LITIGATE DISPUTES IN COURT IN FAVOR OF INDIVIDUAL
ARBITRATION (EXCEPT TO THE EXTENT A COURT FINDS THE ENDING FORCED ARBITRATION OF
SEXUAL ASSAULT AND SEXUAL HARASSMENT ACT APPLIES, OR FOR DISPUTES ELIGIBLE FOR
SMALL CLAIMS COURT).
21e. Mass Filings Procedures
If, at any time, 25 or more similar demands for arbitration are asserted against Intentional or related parties
by the same or coordinated counsel or entities (a "Mass Filing"), the additional protocols in NAM's Mass
Filing Supplemental Dispute Resolution Rules and Procedures shall apply. Bellwether proceedings, global
mediation, and batch arbitration procedures may be used to efficiently resolve Mass Filings. Statutes of
limitations shall be tolled during the Mass Filings process.
21f. Opt-Out (30 Days)
You may opt out of this Arbitration Agreement (Section 21b through 21e) within 30 days of first accepting
these Terms by sending written notice to [email protected]. Your notice must
include your full name, the email address and phone number associated with your account, and an
unequivocal statement that you wish to opt out of the Arbitration Agreement. If you opt out, all other parts of
these Terms (including the class action waiver) will continue to apply to you, and disputes will be resolved in
the courts described in Section 22.
21g. Sexual Assault and Sexual Harassment Claims (EFAA)
Notwithstanding any other provision of this Section 21, if a court finds that the federal Ending Forced
Arbitration of Sexual Assault and Sexual Harassment Act ("EFAA") covers your claim(s), you may bring
those claims in court rather than in arbitration, and the class action waiver shall not apply to those specific
claims.
21h. Small Claims Court
Either party may elect to have an individual claim heard in small claims court if the claim qualifies, in which
case it will not be subject to arbitration.
Section 22 — Governing Law and Forum
These Terms are governed by the laws of the State of Wyoming, without regard to its conflict of laws rules,
and by the Federal Arbitration Act with respect to the Dispute Resolution provisions in Section 21.
Any dispute that for whatever reason is not subject to arbitration (and is not heard in small claims court) shall
be litigated exclusively in the state or federal courts located in the State of Wyoming. You consent to the
personal jurisdiction of such courts and waive any objection based on inconvenient forum.
Section 23 — Special State Terms
Subscribers Residing in New York
• The Service does not guarantee any number of "referrals" — the functionality of the Service is such
that subscribers may view as many profiles as they wish.
• Upon written notice to [email protected], subscribers may place their subscription on hold for
up to one year.
• How your information is used and how you may access your information is set forth in our Privacy
Policy.
• You may review the New York Dating Service Consumer Bill of Rights.
Subscribers Residing in North Carolina
You may review the North Carolina Buyer's Rights.
Subscribers Residing in Illinois, New York, North Carolina, and Ohio
Our Service is widely available in the United States. If you believe that you have moved outside a location
where we provide the Service, please contact [email protected] and we will work with you to
provide alternative services or a refund.
Subscribers Residing in Colorado
In addition to the special subscription cancellation rights set forth in Section 12, Colorado residents are
subject to safety-related provisions including our right to investigate criminal histories and block confirmed
offenders as described in Section 14. Consent is required at all times in any in-person interaction; sex
without consent is against the law and may result in criminal or civil liability in Colorado.
Section 24 — Miscellaneous
• Entire Agreement: these Terms, together with the Privacy Policy and any additional terms presented
at the point of purchase, constitute the entire agreement between you and Intentional and supersede all
prior agreements.
• Severability: if any provision of these Terms is held invalid or unenforceable, the remainder shall
continue in full force and effect.
• No Waiver: our failure to enforce any right or provision of these Terms is not a waiver of such right or
provision.
• Assignment: these Terms are not transferable or assignable by you, but may be assigned by us
without restriction.
• Electronic Communications: you consent to receive communications from us in electronic form, and
you agree that all terms, agreements, notices, and other communications provided to you electronically
satisfy any legal requirement that they be in writing.
• No Agency: no agency, partnership, joint venture, fiduciary, or employment relationship is created by
these Terms.
Section 25 — Contact Us
Intentional Connect LLC
30 N Gould St Ste N
Sheridan, WY, 82801, USA — Wyoming, USA
Email: [email protected]
Support: [email protected]
Account deletion (web): delete.joinintentional.com
Privacy Policy (web): privacy.joinintentional.com
Terms of Service (web): terms.joinintentional.com
Arbitration opt-out: [email protected]
We will respond to all inquiries within 30 days.
Terms of Service
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